Privacy Policy
This policy explains what personal information The Car Boss collects when you use thecarboss.com.au or book a service, why we collect it, and what we do with it. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
- Your name, phone number and email address, when you give them to us.
- The suburb or address where the vehicle will be detailed.
- Details about your vehicle, including any photos you choose to send us.
- Notes about the job and our correspondence with you about it.
We do not collect payment card details through this website.
Why we collect it
- To prepare a quote and confirm whether your location is within reach.
- To arrange, carry out and follow up on a booking.
- To answer your enquiry and keep a record of what was agreed.
- To meet any legal or tax record-keeping obligations that apply to us.
Who we share it with
We do not sell your personal information, and we do not share it for anyone else’s marketing. We may share limited information with service providers who help us operate — for example a hosting provider or a form-handling service — and only to the extent they need it to perform that function. We will also disclose information where the law requires it.
Cookies and analytics
This website does not set advertising or tracking cookies, and it does not embed third-party advertising or social tracking scripts. Our hosting provider may keep standard server logs, such as IP address and requested page, for security and reliability purposes.
Storage and security
We take reasonable steps to protect the information we hold from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Access, correction and complaints
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email info@thecarboss.com.au or call 0486 108 424. If you are not satisfied with how we have handled a privacy matter, you can escalate it to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
If this policy changes we will publish the updated version on this page.
Contact
The Car Boss
Email: info@thecarboss.com.au
Phone: 0486 108 424